Reference

Privacy Policy for bd550 Account Holders

We collect and handle personal information when you create an account, process bKash, Nagad or Rocket deposits, and use our lobby. This policy explains what data we gather, how we protect it, and how you can request changes or deletion.

Account data collectionPayment wallet verificationCookie usage explainedData retention periodsContact paths for requests
bd550 Privacy Policy for bd550 Account Holders
DATA REQUEST CHANNELS

How to Reach Us About Privacy

If you want to see what data we hold, correct account details, or request deletion, use any of these channels. Provide your registered mobile number so we can verify ownership before making changes.

Team online

Live Chat

Open the chat icon in the account panel. Privacy requests are handled by our data team during support hours; you'll receive confirmation within one business day.

Email Inquiry

Send your data request to the support address shown in the footer. Include your registered mobile number and describe what information you need or what change you're requesting.

Account Panel

Log in and check the account settings section for the data-access form. Submit your request there and we'll reply via the mobile number or email you registered with.

SECURITY PRACTICES

How We Protect Your Information

We encrypt personal data in transit using SSL and store account records on secure servers with access limited to authorised staff. Payment details processed through bKash, Nagad and Rocket remain with those wallet providers; we see only the transaction reference and amount. Session cookies expire when you log out, and we prompt re-authentication if your session sits idle beyond our timeout threshold.

Encryption Standard All account data and payment transactions use SSL encryption so information sent between your device and our servers cannot be intercepted in readable form by third parties.
Wallet Data Scope When you deposit via bKash, Nagad or Rocket, we record the transaction ID and amount but do not store your wallet PIN or full account credentials on our servers.
Cookie Retention Session cookies keep you logged in for the duration of your visit and expire when you close the browser or log out. Persistent cookies remember your language preference for thirty days.
Data Deletion Rights You can request account closure and data deletion at any time. We remove personal identifiers within fourteen days but retain anonymised transaction logs to meet financial audit requirements.

Privacy Policy FAQ

We collect your mobile number, full name and date of birth during registration to verify age and match your account to payment transactions. We also log your device IP and session timestamps for security monitoring.

We share transaction references with bKash, Nagad and Rocket to complete deposits and withdrawals. Game providers see anonymised session data but not your name, mobile number or wallet details.

We retain account and transaction data for up to seven years after your last deposit or withdrawal to meet financial audit and regulatory reporting requirements in the jurisdictions where we operate.

Yes. Contact support via live chat or email with your registered mobile number and ask for a data export. We'll send a summary of your account information within five business days.

Submit a deletion request through the account panel or contact support with your registered mobile number. We remove personal identifiers within fourteen days but keep anonymised transaction logs for audit purposes.

Session cookies keep you logged in during your visit; persistent cookies remember your language preference. You can clear cookies via your browser settings, but you'll need to log in again on your next visit.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.